Privacy Policy

This privacy policy sets out how Open Agency Property Management uses and protects any information that you give Open Agency Property Management.

We are Open Agency Property Management; our registered head office is:
Unit 13
Glenrock Business Park
Bothar na Mine
Galway
H91 D4F3
Ireland

Company No: 499943
PSRA licence number: 002892

We consider ourselves to be the Data Processor acting on behalf of Owners Management Companies who are the Data Controllers for whom we act.

Open Agency is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Every effort is made to keep this website up and running smoothly. However, Open Agency takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

By continuing to use this site you are considered as understanding and agreeing to the contents of this statement.

We strive to ensure the security, integrity and privacy of personal information submitted to our site. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may through our website. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

In the course of providing our services, we collect personal information in a variety of ways. For example, information is collected when you:

• Make an enquiry about our services
• Visit our web site
• Information provided by you
• Provide personal information directly to us and for a specific purpose

The information we collect from you depends on what activities you are carrying out on our website, whether you are making an enquiry and whether you are making a payment.

• Full name
• Email address
• Address
• Telephone number
• Mobile telephone number
• Credit card type *
• Credit card number *
• Credit card expiry date *

*Note: Credit card details are not stored by Open Agency. Once the information is transmitted to our servers for processing, we use encryption in the back end to transmit the request to our payment processor to verify the credit card and process the payment.

• To communicate with you on Open Agency service related matters only
• To pay your service charge

Open Agency do not store any members financial information.